All purchases of gift cards are considered final, and we do not accept returns or issue refunds on gift cards, unless prohibited by law. Once a gift card is purchased, it is non-refundable, and we cannot process any requests for refunds on gift card purchases.
Refunds for Purchases Made With Gift Cards
In the event that a purchase made using a gift card needs to be refunded, the refund can only be issued to a new gift card. The original gift card used for the purchase will not be refunded directly, and the refund process will involve issuing a replacement card with the refunded amount.
Gift Card Expiration
Gift cards are valid for a period of five years from the date of purchase, unless local laws provide for a longer validity period. After five years, the gift card will expire and any remaining balance will be forfeited.
Inactive Gift Cards
If you find yourself with a gift card and haven’t used it yet, we encourage you to take full advantage of it! There are plenty of exciting products waiting for you to explore and purchase.
Frequently Asked Questions About Gift Cards
Q: Can I use a gift card more than once?
A: Yes, you can use your gift card multiple times, as long as there is still a remaining balance on the card.
Q: Can I reload a gift card?
A: No, gift cards cannot be reloaded. Once the balance is used up, the card cannot be recharged with additional funds.
Q: Can I use more than one gift card for a purchase?
A: Yes, you can redeem multiple gift cards during checkout, as long as you have available balances on them.
Q: Can I use a gift card to purchase another gift card?
A: No, gift cards cannot be used to buy additional gift cards.
Q: Can I use a gift card to pay for shipping and taxes?
A: Yes, gift cards can be used to cover the total amount of your order, including shipping fees and taxes.
Q: Can I apply a discount code to a gift card purchase?
A: Most discount codes cannot be applied to the purchase of a gift card. However, please check the terms of specific promotions to see if they apply.
Q: Can a gift card be used together with a discount code?
A: Yes, you can use a gift card as a payment method in combination with a discount code, provided the discount applies to the order.
Q: Can a gift card be redeemed or returned for cash?
A: No, gift cards cannot be exchanged for cash or refunded in any form, except as required by law.